Sunday, May 25, 2014

My Quilting Machine has broken down.. SOB!!

I was quilting away late yesterday afternoon when my quilting machine started shutting down for no reason.
To make a long story short, the computer now just beeps at me and there is no monitor display, no nothing!
I had one and a half rows to go on this quilt..
I phoned my dealer straight away and she said that she has never heard of it in all the years (and I mean YEARS) she has been with Gammill and she won't be able to contact Gammill in America until Tuesday as USA are having a holiday on Monday...well with the time difference, that is LATE Tuesday our time.
She seems to think it sounds like a computer problem, "which isn't a Gammill problem", and I will have to go through the computer people (Dell) myself, however the computer is apparently still in my dealer's name, not mine as they purchased it and she will have to change it to me.
Can't say it has been over used as I have only done 2 commissioned quilts and the rest has been my own personal quilting.... and I will be receiving 2 more commissioned quilts tomorrow..great timing!
I paid $38,000 for this machine 11 1/2 months ago and to say I am not happy is an understatement!
So I have to be patient and wait... waiting is NOT one of my good qualities!

On a nicer note... my Mum has just finished her quilt top and is actually piecing the backing & binding together as I type this.
Was hoping to have it quilted & finished this weekend, but that is now not going to happen!

Until next post...
Jewells

4 comments:

  1. oohh nnnooo ,fingers crossed for you Julie.xx

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  2. LOL What Chooky said! I hope you manage to get it sorted quickly. Indecently, at less then 12 months old it should still be under warranty, so hopefully it won't cost an arm and a leg?

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  3. hope they fix the problem for you soon...

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